Submit your Product Ideas to the Click Product Management Team below.
These will be reviewed for consideration in a future product release. It is not intended to provide Product Support. If you are having a product issue, please follow regular support procedures.
Thank you for taking the time to submit your thoughts!
Ensuring that our products address the needs of our customers is important to Click. By providing your input, you're helping us ensure that our products are built by Marketers, for Marketers.
Information about the Product Ideas portal can be found in this support article.
To submit ideas related to Click Intelligent Dashboards please go to this link.
Currently, when you try to execute a ClickDimensions email send and the from email has improper formatting, there is no error message. Instead the send appers as if it processed successfully. You need to dig into the sent email record of an intended recipient to find that the "reason" for non-delivery is "improperly formatted from email". It would be MUCH more helpful if ClickDimensions could prevent the send from executing, or provide some error handling at the point of send execution when an important field such as "from email" is missing/bad formatting as this will prevent the send from being successfully executed.