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Use of a custom HTTPS email CNAME

Currently, when trying to setup an email CNAME, there is no way to use a custom CNAME, for example link.mycompanyname.com when the company uses HTTPS, it would be useful to have the ability to add this. I think that click needs to be able to hold a security certificate in order to do this.

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  • Sep 21 2020
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  • Lea Hassoun commented
    September 29, 2022 08:23

    Hi,

    We've introduced SSL certificates for Email CNAME that will allow HTTPS links to be embedded in emails in ClickDimensions Release Version 12.9.0 in September.

    You will find the release notes here with links to the knowledge base articles.

    Best regards,

    ClickD Product Team

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  • Noam Mahler commented
    September 23, 2020 11:26

    Hi Josh,

    We plan to address this issue in the coming months. You're right, it will involve a process where Clickdimensions holds a security certificate.

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