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Tracking parameters support for Outlook Calendar URL's

We recently had the issue that we used an Outlook Calendar URL in an email.
The URL is something like https://outlook.office365.com/owa/calendar/myevent/bookings


However when the option 'Track Email Events' is switched on on the Email Send record, this URL results in a 'Bad Request' page.

This is because Outlook Calendar isn't able to handle the ClickDimensions tracking parameters, which are added when 'Track Email Events' is set to yes,

One option to make this work is to set the 'Track Email Events' to false. But this means you no longer receive any statistics on this email.
Another option is to use a different Calendar application.


However, we would like to see support for tracking parameters on the Outlook Calendar app.

  • Wouter benoit
  • Sep 22 2020
Email Marketing
  • Attach files

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