Ideas - ClickDimensions Marketing Automation for D365

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Better statistics on emails in a Campaign Automation

When an email is sent out during a Campaign Automation, you are only left with some overall statistics.: Total number of emails sent so far as well as aggregated Open rate and Click Rate.

I would be great to have the same possibility for getting insights as if the email was sent as a 'normal' Email Send to all contacts at the same time: A click report, Click heat map and so on to get more details on how the recipients interacts with the email.

It is a lot more difficult to optimize the email in the Campaign Automation when you don't have access to this overview.

  • Guest
  • Sep 30 2020
  • Already exists
Campaign Automation
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  • Ellen Watson commented
    June 28, 2021 12:12

    I'd like to add to this that we use cloned emails and automations for other languages, and it would be good to see email insights across multiple automations and templates so we can aggregate the different languages.

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