Submit your Product Ideas to the ClickDimensions Product Management Team below.
These will be reviewed for consideration in a future product release. It is not intended to provide Product Support. If you are having a product issue, please follow regular support procedures.
Thank you for taking the time to submit your thoughts!
Ensuring that our products address the needs of our customers is important to ClickDimensions. By providing your input, you're helping us ensure that our products are built by Marketers, for Marketers.
Information about the Product Ideas portal can be found in this support article.
To submit ideas related to ClickDimensions Intelligent Dashboards please go to this link.
We use merging as a best practice to keep duplicates in control so we don't lose historical data. This renders one record Active and one Inactive. Users sometimes ask the system to NOT use the record that was created first to be the main (resulting in the Active) record. The system should only allow records created by online activities (Event Participations, Posted Forms, Posted Preferences, etc) to associate to ACTIVE existing records. If an Active Contact or Lead does not exist with that email address, then the system should create a new Active Contact or Lead.