Ideas - ClickDimensions Marketing Automation for D365

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RemoveMemberListPlugin and AddMemberList Plugin should only be triggered when marketing list is used in campaign automation

RemoveMemberListPlugin and AddMemberList Plugin should only be triggered when marketing list is used in campaign automation

Background:

currently those two plugins are always triggered when a contact/account/lead is added or removed from a marketing list, it doesn't matter if this list is used in a campaign automation or not. But the plugins are only for marketing lists which are used in campaign automations, where the selected marketing lists serve as triggers for the campaign automation.

Problem:

as the plugins are always triggered for each added/removed marketing list member, this causes high issues on the system performance.

Tested:

We’ve tested because of massive DES delays to deactivate the ClickDimensions plugins and the results where the following:

- 1st approach: Removing 6500 list members w/PlugIn --> 34 minutes

- 2nd approach: Removing 6500 list members w/out PlugIn --> 3 minutes

Result: 10 times faster without the plugin enabled.

Therefore the trigger of the plugins should be adapted to be only triggered when the marketing list is used in a campaign automation.

  • Carolin Lichtenmair
  • Jan 20 2021
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