Submit your Product Ideas to the Click Product Management Team below.
These will be reviewed for consideration in a future product release. It is not intended to provide Product Support. If you are having a product issue, please follow regular support procedures.
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Information about the Product Ideas portal can be found in this support article.
To submit ideas related to Click Intelligent Dashboards please go to this link.
Currently the MaxCrmConnectionTimeOutMinutes is hard coded within ClickDimensions product's design and is set to the defaulted 2 minutes.
This limits Customer use of ClickDimensions and Dynamics365.
The Timeout error is not a Microsoft Dynamics 365 Online limitation. The Timeout error being returned is related the “MaxCrmConnectionTimeOutMinutes” not being set resulting in the default timeout of 2 minutes.
The connection timeout can be set using the app.config/app.settings with property MaxCrmConnectionTimeOutMinutes as per https://docs.microsoft.com/en-us/dotnet/api/microsoft.xrm.tooling.connector.crmserviceclient.maxconnectiontimeout?view=dynamics-xrmtooling-ce-9T
Updating this configuration would solve multiple limitation issues across all ClickDimensions Customers.