Ideas - ClickDimensions Marketing Automation for D365

Submit your Product Ideas to the ClickDimensions Product Management Team below.

These will be reviewed for consideration in a future product release. It is not intended to provide Product Support. If you are having a product issue, please follow regular support procedures.

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Ensuring that our products address the needs of our customers is important to ClickDimensions. By providing your input, you're helping us ensure that our products are built by Marketers, for Marketers.

Information about the Product Ideas portal can be found in this support article.

To submit ideas related to ClickDimensions Intelligent Dashboards please go to this link.

[BULK SMS] Failed SMS records visible for users


  • Ability to review failed / unsuccessfully send bulk text messages regarding contacts within a marketing list

    • Error code which indicate if the phone number is valid e.g. landline

At the moment we are creating bulk text messages and associate multiple marketing lists. After sending the bulk text message, only the successfully sent SMS are being created in Dynamics as text messages. But the marketing list contains more contacts which won't get a text message because of invalid phone numbers. It would be very helpful if the integration would indicate why a text message has not been sent or was created in the first place. There is no visibility for the users to resolve the issue or identify which marketing list members did not receive a text message.

  • Julian Kohlhaas
  • Feb 7 2022
  • Shipped
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