Ideas - ClickDimensions Marketing Automation for D365

Submit your Product Ideas to the ClickDimensions Product Management Team below.

These will be reviewed for consideration in a future product release. It is not intended to provide Product Support. If you are having a product issue, please follow regular support procedures.

Thank you for taking the time to submit your thoughts!

Ensuring that our products address the needs of our customers is important to ClickDimensions. By providing your input, you're helping us ensure that our products are built by Marketers, for Marketers.

Information about the Product Ideas portal can be found in this support article.

To submit ideas related to ClickDimensions Intelligent Dashboards please go to this link.

Associate SMS Replies with originating record

If we send a Text Message from inside a Service Case in CRM and the customer replies, the reply does not associate with the originating Case. Rather it associates with the Contact whom the Text Message was sent to. For visibility into Customer interactions we would like the reply to stay with the Case.

  • Joe W
  • Aug 25 2022
  • Shipped
  • Attach files