Ideas - ClickDimensions Marketing Automation for D365

Submit your Product Ideas to the ClickDimensions Product Management Team below.

These will be reviewed for consideration in a future product release. It is not intended to provide Product Support. If you are having a product issue, please follow regular support procedures.


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Information about the Product Ideas portal can be found in this support article.

To submit ideas related to ClickDimensions Intelligent Dashboards please go to this link.

Email CC / BCC

It would be great to have the option of CC or BCC on an email send, that didn't send a copy of each individual email send to the cc/bcc'd address. If it could work like regular email, where that individual just received a single copy of the email, would be great.

  • Allison Martin
  • Sep 23 2022
  • Will not implement
  • Attach files
  • Lea Hassoun commented
    25 Sep, 2022 03:33pm

    Hi Allison,

    The Email Send / Template usually contains freemarkers or conditional sections used to personalize the content of the email for each individual recipient so this use case wouldn't work. We usually recommend to add whoever you want to receive the email only once as a recipient as well. You can also use BCC / CC functionality in Campaign Automation which would give you more flexibility to have a different email address per flow if you want to BCC or CC a different owner / sales rep.

    Regards,

    ClickD Product Team