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Allow sync between Eventbrite and CRM after event date has passed

Currently, if you update the registration status (or add a new guest) in Eventbrite after an event date has passed, the connector does not sync that new information into CRM. In order for the two to be aligned now, we have to manually change the status in BOTH Eventbrite and CRM.


With virtual events the new norm, we often finalize attendance the morning after an event. Having to double data enter this information is dumb.


Please allow the sync to happen after an event date has passed.

  • Lynn Stromski
  • Oct 17 2022
  • Planned
Integrations
  • Attach files
  • Jane Davies commented
    09 Aug 00:29

    I would also add to this to change the No of Attendees field to be a rollup field of Attended participants statuses instead of sync from Eventbrite, because then at least if you can update CRM, your attendee numbers are also correct.

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  • Jane Davies commented
    09 Aug 00:26

    How do you event update CRM given the Event Participation fields are all locked once the event is in the past.

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