Ideas - Click Marketing Automation for D365

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Subject Line personalization for older CRM versions

I opened a ticket with CD regarding why personalization is not available for our system. I found out that CRM versions 9.0 or older do not have this capability. I suggest we make 9.0 CRM versions have the capability to include personalization in email subject lines.

  • John Ciacchi
  • Nov 16 2022
  • Will not implement
Email Marketing
  • Attach files
  • Lea Hassoun commented
    November 29, 2022 11:05

    Hi John,

    Thanks for your submission.

    Due to technical limitation, the Personalize button on Subject field cannot be implemented in older versions of Dynamics 365.

    Regards,

    ClickDimensions Product Team

    Attachments Open full size

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