Ideas - ClickDimensions Marketing Automation for D365

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Add detailed Blocked Reason to Excluded Recipients spreadsheet on Email Statistics tab of Email Send

In the Excluded Recipients table on the Email Statistics tab of an Email Send, it simply says Blocked for the Reason. When you click that contact's associated excluded email record, and click Unblock at the top, you can see more info into the Reason - beyond Blocked. I would like to be able to mass export a spreadsheet including that Reason, so it doesn't just say Blocked in the exported spreadsheet. That way, you could identify all Blocked email address in the excluded recepients records, and identify which ones were blocked simply due to a time out error- which seems to be common with aol emails, even though the email address is still valid.

  • Guest
  • Aug 31 2023
Email Marketing
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