Ideas - Click Marketing Automation for D365
Submit your Product Ideas to the Click Product Management Team below.
These will be reviewed for consideration in a future product release. It is not intended to provide Product Support. If you are having a product issue, please follow regular support procedures.
Thank you for taking the time to submit your thoughts!
Ensuring that our products address the needs of our customers is important to Click. By providing your input, you're helping us ensure that our products are built by Marketers, for Marketers.
Information about the Product Ideas portal can be found in this support article.
To submit ideas related to Click Intelligent Dashboards please go to this link.
Submit your Product Ideas to the Click Product Management Team below.
These will be reviewed for consideration in a future product release. It is not intended to provide Product Support. If you are having a product issue, please follow regular support procedures.
Thank you for taking the time to submit your thoughts!
Ensuring that our products address the needs of our customers is important to Click. By providing your input, you're helping us ensure that our products are built by Marketers, for Marketers.
Information about the Product Ideas portal can be found in this support article.
To submit ideas related to Click Intelligent Dashboards please go to this link.
Problem / background
You currently have to upload SSL certificates manually in Click for web content CNAMEs and Email CNAMEs.
Industry certificate lifetimes are shrinking (e.g. toward ~49 days), which means certificates must be rotated much more frequently.
This increases operational risk (missed renewals, expired certs in production) and administrative overhead for teams managing multiple brands or domains.
Who is affected
Organisations using multiple web content CNAMEs and/or multiple Email CNAMEs.
Teams that already automate certificate issuance on their own infrastructure (e.g. via ACME / Let’s Encrypt or other automated certificate workflows) and only Click remains as a manual step.
Global organisations with many environments (prod, test, staging) that must keep all certificates in sync.
Current behavior in Click
Certificates are uploaded manually in
.pfxformat in the SSL Certificates area of Click.Click can host multiple certificates and shows status; it also sends expiry reminder emails before certificates expire.
There is no documented mechanism for Click to automatically pull and install renewed certificates from a CA or external system.
Why this is a problem
Short certificate lifetimes make manual renewal prone to human error and scheduling gaps.
A missed upload window can result in:
Broken HTTPS links for web content and emails
Security warnings for end users
Potential impact on email engagement and trust.
For teams with many domains, the manual process does not scale.
Requested enhancement
Automated renewal integration
Support for certificate auto‑renewal via an integration pattern of Click’s choice (for example, a documented way to integrate with commonly used ACME-based workflows or supported CAs).
The goal is that once a certificate is renewed on the customer side, Click’s configuration updates automatically without manual UI steps.
Operational safeguards and tooling
Clearer visibility on upcoming expirations across all certificates in one view (e.g. sortable list by “days to expiry”).
Optional webhook or API for expiry notifications so monitoring systems can alert internal teams.
Business impact / priority
Reduces risk of expired SSL certificates breaking customer journeys and email tracking.
Saves recurring manual effort (especially if lifetimes are <60 days).
Improves security and compliance posture by making it practical to follow industry direction on shorter certificate lifetimes while still using Click web content and Email CNAMEs at scale.
Come on, there really should be a way of automating this. You've had lots of time to come up with a solution.
Why hasn't this already been adopted?
@Clickdimensions team, any update??
This needs to be adoped immediately
GoDaddy already has the 44 days limit.
This is becoming a real issue very fast.
What is the official answer to this from ClickDimensions?
With the industry standard shortening again to 45 daysover the next 18 months or so, be good to hear if this is being consdered.
With those renewal cycles this won't be a "nice to have" anymore.
I fully support this idea. My IT Department is shortening the lifetime of our Certs from 6 months in 2026 to 47 days by 2029. We have an existing ACME based process, and would love to automate the SSL process.
I support this idea. By 2029 maximum lifetime off a certificate is 47 days. So manual proces will become unrealistic
Massive support for this idea. Given the industry standard for certificates is already at 90 days with the potential to further decrease, the current certificate process is not state of the art.