Ideas - Click Marketing Automation for D365

Submit your Product Ideas to the Click Product Management Team below.

These will be reviewed for consideration in a future product release. It is not intended to provide Product Support. If you are having a product issue, please follow regular support procedures.


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Information about the Product Ideas portal can be found in this support article.

To submit ideas related to Click Intelligent Dashboards please go to this link.

Customisable Email Dashboard

We use open/delivered instead of open/sent and clicked/delivered and also Click to open rate clicked/opened as key performance indicators. It would be great if you could add click/open to the dashboard and also allow us to tweak parameters for open rate and click rate.

  • Guest
  • Jul 25 2025
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  • Scott Hurley commented
    18 May 12:58

    Hi there,

    Thanks so much for taking the time to share this feature request. It’s a really good observation, and something I hear quite often from customers looking for more holistic reporting and visibility across their email campaigns.

    My name is Scott Hurley, and I manage the Professional Services team here at Click. While this specific enhancement isn’t currently available natively within Click dashboards, there may be alternative ways to achieve the type of consolidated reporting and insight you’re looking for using existing Click functionality alongside CRM reporting and dashboards.

    I’d be very happy to explore this further with you and walk through some potential approaches based on your use case. If helpful, we can also discuss how our Professional Services team supports customers with reporting strategy, dashboard design, data optimization, and broader marketing maturity initiatives.

    Feel free to reach out to me directly at scott.hurley@clickdimensions.com, and we can coordinate a time that works best for you.

    Thanks again for sharing the idea!