Ideas - ClickDimensions Marketing Automation for D365

Submit your Product Ideas to the ClickDimensions Product Management Team below.

These will be reviewed for consideration in a future product release. It is not intended to provide Product Support. If you are having a product issue, please follow regular support procedures.


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Ensuring that our products address the needs of our customers is important to ClickDimensions. By providing your input, you're helping us ensure that our products are built by Marketers, for Marketers.


Information about the Product Ideas portal can be found in this support article.

To submit ideas related to ClickDimensions Intelligent Dashboards please go to this link.

Entity settings affected by CD Updates

Entity 'Change Tracking' option on the cdi_ entities is turned off with every CD update. This affects the Data Export Service whereby all the cd entities have to be dropped in Azure and resynced.

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  • Jul 28 2020
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  • Lea Hassoun commented
    25 Jan, 2022 10:26am

    Dear ClickDimensions Users,

    As part of release 12.1 (January 25th), we updated our solution and removed the Audit Settings from all entities including cdi_ entities so that during solution update it will not overwrite the Change Tracking options in your CRM environment (only applicable in UCI). See release notes : https://support.clickdimensions.com/hc/en-us/articles/4418647099405-Release-Notes-Version-12-1

    Regards,

    ClickDimensions Product Team

  • Lesley Hooper commented
    4 May, 2021 11:32am

    This is an issue for us also and would make far more sense if the ClickD entities had Change Tracking enabled as the default.

  • Tim Kloepping commented
    24 Feb, 2021 01:23pm

    This is an issue for us as well. Every CD update we take breaks the DES sync process. We have to run a script to drop the cdi_ tables in the Azure copied database and then add them back to the DES profile. It would be very helpful if the CD managed solution could have the change tracking set to '1' on each of the cdi_ tables.