Ideas - Click Marketing Automation for D365

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Merged idea

This idea has been merged into another idea. To comment or vote on this idea, please visit CD-I-1458 Anonymous Surveys.

Ability to anonymise survey and form submissions Merged

ClickDimensions uses the email address to link form and survey submissions to existing Contacts or Leads. I found out that (sometimes) submissions also get linked to Contacts or Leads even if there is no Email Address field on the form or survey. This means that surveys can never be completely anonymous.

While a lot has already been written about ways to improve the matching of submissions and Contacts or Leads, it should also be possible to switch of matching completely. The simplest way is probably not to match based on IP address or cookie, but only on data that is in the form, such as email address, name or something else.

Thank you for considering this.

  • Joris Vanderlinden
  • Jul 28 2020
Forms & Web Analytics
  • +2

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