Product Ideas - ClickDimensions

Submit your Product Ideas to the ClickDimensions Product Management Team below.

These will be reviewed for consideration in a future product release. It is not intended to provide Product Support. If you are having a product issue, please follow regular support procedures.


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Ensuring that our products address the needs of our customers is important to ClickDimensions. By providing your input, you're helping us ensure that our products are built by Marketers, for Marketers.


Information about the Product Ideas portal can be found in this support article.

To submit ideas related to ClickDimensions Intelligent Dashboards please go to this link.

Full HTTPS support

Currently, HTTPS support is not fully available. Links in emails will be HTTP, images in emails are served over HTTP, and when using a CNAME for web forms, the web forms will be served over HTTP as well.

It's possible to serve web forms over HTTPS by manually using analytics.clickdimensions.com, but that looks weird for our customers and still images will be served over HTTP, causing a warning in for example Firefox. 

What needs to be fixed:

  • Links in emails should be HTTPS
  • Web forms should be served over HTTPS, also via CNAMES
  • Images in web forms and emails should be served over HTTPS

I'm especially concerned about the web forms. Our data protection officer has indicated that the forms should be served over HTTPS (because of personal data), especially with the GDPR deadline coming up.

Other ESPs do provide these services.

  • Yorick Reuvekamp
  • Jul 28 2020
  • Planned
  • Attach files
  • Admin
    Svetla Dimitrova commented
    4 Jan 05:20pm

    With secure links in webforms, ClickDimensions manages the SSL certificates and hosts the forms with https links. It is a bit more complex when it comes to secure links in emails. We are working with our email provider to provide support for secure links in emails in Q1'22.

  • Bob Humber commented
    15 Dec, 2021 11:54am

    Our security department actively discourages people from clicking on links that are not a) https and b) in the same domain. Current ClickD Email links do not satisfy either criteria, and our business relies on getting people to click on these links. The ability to upload an SSL certificate for Email CNAMEs is huge for us

  • Doerig Adrian commented
    3 Dec, 2021 10:30am

    I really do not understand why this feature is not avilable. This is really a must to gain a recipients trust in ClickDimensions emails.


    Feature is here for webforms but not for email links:
    https://support.clickdimensions.com/hc/en-us/articles/360058935132-SSL-Certificates


    But not for links:
    https://support.clickdimensions.com/hc/en-us/articles/360037129452-Using-SSL-HTTPS-with-Email-

    Information from ClickDimensions Customer Success Manager: There is no feature on the road map for this...

  • Rujuta Singh commented
    18 Nov, 2021 05:47pm

    Any idea, when is this planned to be delivered?

  • Andrea Smith commented
    28 Sep, 2021 01:48pm

    We are also receiving complaints about security blocking links in emails. Is there an update to when email links will be https compatible with CNAMEs?

  • Nick commented
    27 Jul, 2021 12:48pm

    Any comments from Clickdimensions as when this will come? It was first promised for Q1 2019, now it's Q3 2021 and it's still not there.

  • Chris Daintith commented
    16 Nov, 2020 08:16am

    I second this. Right now any link to a profile management page is served in http and if you override this and use the direct https link it removes the pre-populated fields functionality.

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