Ideas - ClickDimensions Marketing Automation for D365

Submit your Product Ideas to the ClickDimensions Product Management Team below.

These will be reviewed for consideration in a future product release. It is not intended to provide Product Support. If you are having a product issue, please follow regular support procedures.


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Information about the Product Ideas portal can be found in this support article.

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Merged idea

This idea has been merged into another idea. To comment or vote on this idea, please visit CD-I-2522 Filter out possible Phantom / Spam Clicks from Click Email Events.

Create a filter for email bot clicks Merged

Pardot has a feature that automatically filters out bot clicks based on known bot activity. Would be nice to have this.

https://invadosolutions.com/marketing-automation-news/pardot-feature-ignore-bots-clicking-email-links/

  • Guest
  • Mar 25 2021
  • Planned
  • Michelle Moore commented
    July 20, 2022 12:26

    As a work-around while we wait for Click Dimensions to implement this feature, we have added a small 1 pixel transparent image to our email template which links to a landing page with just some basic company info on it. It's nearly impossible that any click to that landing page would be made by a human, so we can now assume that anyone who has clicked that link actually hasn't and it was instead their email spam filter 'checking' the links.

    It's a bit of a manual task but if they have clicked that link, then any other clicks they have recorded on that Email Send are going to be pretty unreliable and we can ignore them or at least rank them with less of a priority to follow up.

    It would be fairly simple for Click Dimensions to implement something similar and grade the Email Event clicks accordingly. Here's hoping they consider this soon.

  • Victor Jornet commented
    August 18, 2021 08:49

    This would be great to have it, I strongly support this idea.

  • Guest commented
    March 26, 2021 20:54

    Not sure how clickdimensions does not have this already built-in.