Ideas - ClickDimensions Marketing Automation for D365

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Merged idea

This idea has been merged into another idea. To comment or vote on this idea, please visit CD-I-2522 Filter out possible Phantom / Spam Clicks from Click Email Events.

Create a filter for email bot clicks Merged

Pardot has a feature that automatically filters out bot clicks based on known bot activity. Would be nice to have this.

  • Guest
  • Mar 25 2021
  • Planned
  • Michelle Moore commented
    20 Jul, 2022 12:26pm

    As a work-around while we wait for Click Dimensions to implement this feature, we have added a small 1 pixel transparent image to our email template which links to a landing page with just some basic company info on it. It's nearly impossible that any click to that landing page would be made by a human, so we can now assume that anyone who has clicked that link actually hasn't and it was instead their email spam filter 'checking' the links.

    It's a bit of a manual task but if they have clicked that link, then any other clicks they have recorded on that Email Send are going to be pretty unreliable and we can ignore them or at least rank them with less of a priority to follow up.

    It would be fairly simple for Click Dimensions to implement something similar and grade the Email Event clicks accordingly. Here's hoping they consider this soon.

  • Victor Jornet commented
    18 Aug, 2021 08:49am

    This would be great to have it, I strongly support this idea.

  • Guest commented
    26 Mar, 2021 08:54pm

    Not sure how clickdimensions does not have this already built-in.