Ideas - ClickDimensions Marketing Automation for D365

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BCC to email automation

At this time, there is no way to add a bcc to a send email action on a campaign automation. I would love to see the emails my members are getting because it will allow us to keep them top of mind if we need to make updates, we can make sure all of the shortcodes (${Recipient.contact.fullname[0]!""}) are working properly, and many other issues we've had in the past with ramco.

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  • Jul 28 2020
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Campaign Automation
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  • Guest commented
    October 20, 2022 00:48

    You'd want to send 1000s of copies of an email to a single email address because you work in a regulated industry which requires you to archive every email communication your firm sends out.

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  • Lea Hassoun commented
    September 25, 2022 15:27

    Hi,

    This BCC / CC functionality was released as part of 12.9.0 as requested by our customers.

    If you have a different use case, feel free to share it with us. If you only want to send one copy of your email send to an additional person, the recommendation is to add them as a recipient.

    Regards,

    ClickD Product Team

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  • Guest commented
    September 22, 2022 14:24

    Really need CC/BCC on email sends. The recent addition on version 12.9 which allows you to send to BCC/CC emails seems pointless - why would you want to send 1000s of copies of an email to a single email address???

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  • Guest commented
    July 15, 2021 11:19

    Yes, please make this available on Email Template!

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