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Currently when using a date timer and the date has passed, it's possible to either:
Proceed immediately
Stop participant
Both of which I wouldn't necessarily want. Imagine the following Campaign Automation:
https://support.clickdimensions.com/hc/user_images/M4tjUCqkwZjh4mssAqhz8Q.png
In particular, the "Run between dates" timer would be used to invite people to a webinar between certain dates. After those dates, the webinar is irrelevant, but the rest of the information is still relevant. This would be a problem if you have people who're added at a later date.
In this case, I don't want the participant to stop when the dates have passed, because the information following is still relevant. I also don't want them to proceed to the next step, because that would cause them to receive an invite for a webinar in the past. Instead, I'd like to have them proceed to the "Wait a few days" timer.
This could be solved with a third option such as "Proceed immediately, but skip next step", but perhaps something more flexible would be preferable, such as using a decision node (or possibly a positive and negative route):
https://support.clickdimensions.com/hc/user_images/PVruTnvNWVJe3uRSkWSpyQ.png
My work around is to use different paths (with a decision node) instead of one action after another. It's possible in the decision node to set something like 'email address contains data', so every participant goes to all the paths.
Still need to manually update the campaign automation after certain dates have past.
This is desperately needed... the automation tool keeps coming up very short.
Thanks Yorick! I hope the votes reflect the importance and urgency of this functionality
This is vital for seamless automation!
I can't believe this isn't basic functionality. Has anyone got a workaround?
Yes! Very much needed!