Ideas - Click Marketing Automation for D365

Submit your Product Ideas to the Click Product Management Team below.

These will be reviewed for consideration in a future product release. It is not intended to provide Product Support. If you are having a product issue, please follow regular support procedures.


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Information about the Product Ideas portal can be found in this support article.

To submit ideas related to Click Intelligent Dashboards please go to this link.

Add an "End" or "Do not send email" Action to Campaign Automations

I am working on creating a new campaign automation and having my trigger as "Field Updated". I wanted to have my "Field Updated" trigger to only send an email when the field is updated to "Yes". I opened a ticket with support regarding questions around this and was told that an email would send if the field is updated to "yes" or "no". Any update to the selected field would send an email. A workaround support provided was set up a decision node and have the "No" updated records be sent to a "Wait Timer" and then no action will occur. My product idea is to have a "End" Action or "Do not send email" action, so in this case, I can set up my decision node to go to an "End" or "Do not send email" action, instead of a "Wait Timer" or "Date Timer" action.

  • John Ciacchi
  • Feb 14 2023
Campaign Automation
  • Attach files

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