Submit your Product Ideas to the Click Product Management Team below.
These will be reviewed for consideration in a future product release. It is not intended to provide Product Support. If you are having a product issue, please follow regular support procedures.
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Information about the Product Ideas portal can be found in this support article.
To submit ideas related to Click Intelligent Dashboards please go to this link.
Currently the only way to see performance of a split test is from a small graphic. To record CTR and Open Rates from this graphic, the user has to look at the graph and guess what that value is showing. There is no way of determining the actual, accurate send volume for each test variant, and therefore you cannot calculate exact CTRs or Open Rates for A/B tests. This is a fundamental feature to email performance marketing.
As far as I can tell from the help pages, the only way I can obtain the actual number of recipients for an A/B test would be to download the entire recipient list to excel and count against which users received version A and which received version B. I’d prefer not to do this for such fundamental performance data (it's also suboptimal to have to download email addresses from a GDPR point of view).
So really, all I would like is, for each campaign with a split test for the following data to be broken out:
Test A Sent: xxx
Test A Unique Opens: xxx
Test A Unique Clicks: xxx
Test A Unsubscribes: xxx
Test B Sent: xxx
Test B Unique Opens: xxx
Test B Unique Clicks: xxx
Test B Unsubscribes: xxx
Etc
Currently the only way to see performance of a split test is from a small graphic. To record CTR and Open Rates from this graphic, the user has to look at the graph and guess what that value is showing. There is no way of determining the actual, accurate send volume for each test variant, and therefore you cannot calculate exact CTRs or Open Rates for A/B tests. This is a fundamental feature to email performance marketing.
As far as I can tell from the help pages, the only way I can obtain the actual number of recipients for an A/B test would be to download the entire recipient list to excel and count against which users received version A and which received version B. I’d prefer not to do this for such fundamental performance data (it's also suboptimal to have to download email addresses from a GDPR point of view).
So really, all I would like is, for each campaign with a split test for the following data to be broken out:
Test A Sent: xxx
Test A Unique Opens: xxx
Test A Unique Clicks: xxx
Test A Unsubscribes: xxx
Test B Sent: xxx
Test B Unique Opens: xxx
Test B Unique Clicks: xxx
Test B Unsubscribes: xxx
Etc