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Increase the number of characters in From field in Campaign Automations

When adding a Send Email action to a campaign automation, the From field has a limit of 100 characters. This means that the use of freemarkers is limited too. Said so, the From field should be increased.

  • Guest
  • Jul 27 2022
  • Already exists
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  • Guest commented
    2 Aug, 2022 07:36am

    Hello Lea,

    I've opened a ticket in ClickDimensions and they told me about this limit.

    Basically in the ClickDimensions Execute Send workflow, we received an error (you can see attached).


    Best Regards

  • Lea Hassoun commented
    1 Aug, 2022 06:47am

    Hi Mariana,

    The From Fields in Campaign Automation are not limited to 100 characters and you may use Freemarker interpolations if you want to.

    Can you please provide more information on the limitation you've experienced and which field exactly : From Name or From Email address? Did you get any error?

    You can also open a support ticket and our customer team will be happy to help.

    Thank you,

    Click Product Team