Submit your Product Ideas to the Click Product Management Team below.
These will be reviewed for consideration in a future product release. It is not intended to provide Product Support. If you are having a product issue, please follow regular support procedures.
Thank you for taking the time to submit your thoughts!
Ensuring that our products address the needs of our customers is important to Click. By providing your input, you're helping us ensure that our products are built by Marketers, for Marketers.
Information about the Product Ideas portal can be found in this support article.
To submit ideas related to Click Intelligent Dashboards please go to this link.
We had a case in which an Email Send has given an error from the ClickDimensions side. We find out that we had to wait 3 hours or so waiting for the retries. To our customer is very important that the campaigns are sent in a reasonable time from the send button is pressed. We couldn't make a new Email Send because if the first one finally sent we were duplicating the emails.
If there was an option to manually cancel or send again when the first attempt fails, we could have reduced this inevitable wait.