Ideas - ClickDimensions Marketing Automation for D365

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Information about the Product Ideas portal can be found in this support article.

To submit ideas related to ClickDimensions Intelligent Dashboards please go to this link.

Position of tracking image breaks hidden preheader span technique

In my email campaigns, I use the hidden span technique:

https://www.campaignmonitor.com/blog/post/3628/a-practical-guide-to-email-preheaders/

The problem I have found is the tracking image is placed right after the opening body tag when it has been sent through ClickDimensions, as an example:

Before sending:

<body>
<span style="display:none !important; font-size:1px; color:#ffffff;">Preheader here</span>

After sending:

<body><img src="http://link.centralnottingham.ac.uk/o/1/94201385/t17714-838bf292-cde7-4175-831f-a6cfac997a18/test/wnzrf.juvgr/pragenyabggvatunz.np/hx" width="1" height="1" />
<span style="display:none !important; font-size:1px; color:#ffffff;">Preheader here</span>

The fact that the tracking image appears here, makes some email clients pick the http://link.centralnottingham.ac.uk as the preheader. (See the Outlook 2013 mail notification screenshot)

As I have no control over the tracking image, I would like to request that it moved elsewhere, perhaps right before the closing body tag, to prevent it getting in the way of the preheader.




Outlook-preheader.jpg
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  • Dec 28 2020
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