Ideas - Click Marketing Automation for D365

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Auto Responder on a Form, it would be good if there was a way of forcing the email that is generated by the auto responder to be a transactional email

When setting up a Auto Responder on a Form, it would be good if there was a way of forcing the email that is generated by the auto responder to be a transactional email so that it is delivered to the intended recipient even if their Bulk email record is set to "Do Not Allow"
These auto responders are always emails which in our case are simply confirmation of bookings with joining instructions - so therefore are a necessity and therefore are transactional content. It is frustrating when these emails bounce as undeliverable where they are a contact already in our system with Do Not Bulk email set as "Do Not Allow" - in this instances I have to re-send the email manually.
Thanks

  • Guest
  • Jul 15 2021
  • Already exists
Email Marketing / Forms & Web Analytics
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  • Lea Hassoun commented
    November 30, 2022 11:30

    Hi Nigel,

    This was implemented if you're using our Opt-in Subscription Management.

    If you are using Opt-out, then this is not yet available.

    Regards,

    ClickDimensions Product Team

    Transactional F...
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