Ideas - Click Marketing Automation for D365

Submit your Product Ideas to the Click Product Management Team below.

These will be reviewed for consideration in a future product release. It is not intended to provide Product Support. If you are having a product issue, please follow regular support procedures.


Thank you for taking the time to submit your thoughts!

Ensuring that our products address the needs of our customers is important to Click. By providing your input, you're helping us ensure that our products are built by Marketers, for Marketers.


Information about the Product Ideas portal can be found in this support article.

To submit ideas related to Click Intelligent Dashboards please go to this link.

Pre-populate Phone field with contact's Mobile Number in SMS subscription page

Email subscription pages can pre-populate the Email field with a contact's stored email address to show their email subscription preferences.

Similarly SMS subscription pages can also pre-populate the Email field but it would really be useful if the Phone field could also be pre-populated with the contact's Mobile Number and show their selected SMS subscription preferences.

Leaving the Phone field as a free textbox means that contacts can enter their number in a different format than we have stored in their contact record. They might enter a different number all together even.

If an SMS subscription page is submitted with a different Mobile Number or the stored number in a different format, this won't associate the contact with the chosen SMS subscription preferences and so they could either not receive SMS communications they have subscribed to but, more seriously, they could receive SMS communications they have unsubscribed from.

  • Alastair Nicholl
  • Jul 25 2022
SMS / Subscription Management
  • Attach files

Related ideas