Ideas - Click Marketing Automation for D365

As a CRM and ClickDimensions partner, we often have to extend the CD/CRM capabilities. One of the challenges is to get all the info of a posted form. We always have to 'loop' over the posted fields and have to resort to custom code because workflows are not always powerful enough.

It would make things a lot easier if there was a multiple lines field on the posted form record where all posted field information was captured in the following format

field: answer

field: answer

It would be more or less like the default email notificatoin that you can send for a form submission: that also contains all submitted information.

This way, worfklows could be used easily to create custom alerts via workflows, create other records from a posted form (eg a case, an opportunity etc).

Same thing would be valid for a campaign response (but I'll log that as a separate enhancement)