Ideas - Click Marketing Automation for D365

Submit your Product Ideas to the Click Product Management Team below.

These will be reviewed for consideration in a future product release. It is not intended to provide Product Support. If you are having a product issue, please follow regular support procedures.


Thank you for taking the time to submit your thoughts!

Ensuring that our products address the needs of our customers is important to Click. By providing your input, you're helping us ensure that our products are built by Marketers, for Marketers.


Information about the Product Ideas portal can be found in this support article.

To submit ideas related to Click Intelligent Dashboards please go to this link.

SMS connector support id to identify specific text message record with SMS provider e.g. Twilio

An SMS message that shows as "Undelivered" in Twilio portal will show as "Delivered" in the corresponding Text Message. This a known issue and the current resolution is to view the message within the Twilio Portal. https://support.clickdimensions.com/hc/en-us/articles/360031124171?input_string=sms+twilio

For BULK SMS, this is really limiting and time-consuming. It would be great if the unique message id from Twilio would be returned and populated into Dynamics when the SMS is created via ClickDimensions, so we could correlate a message und update the actual SMS status (e.g. via webhooks or custom API) .

Thanks in advance!

  • Julian Kohlhaas
  • Jul 2 2021
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