Ideas - ClickDimensions Marketing Automation for D365

Submit your Product Ideas to the ClickDimensions Product Management Team below.

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Information about the Product Ideas portal can be found in this support article.

To submit ideas related to ClickDimensions Intelligent Dashboards please go to this link.

SMS connector support id to identify specific text message record with SMS provider e.g. Twilio

An SMS message that shows as "Undelivered" in Twilio portal will show as "Delivered" in the corresponding Text Message. This a known issue and the current resolution is to view the message within the Twilio Portal. https://support.clickdimensions.com/hc/en-us/articles/360031124171?input_string=sms+twilio

For BULK SMS, this is really limiting and time-consuming. It would be great if the unique message id from Twilio would be returned and populated into Dynamics when the SMS is created via ClickDimensions, so we could correlate a message und update the actual SMS status (e.g. via webhooks or custom API) .

Thanks in advance!

  • Julian Kohlhaas
  • Jul 2 2021
Integrations
  • Attach files

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