For a lot of our customers, security is key.
They mostly want to use ClickDimensions in a single instance of Dynamics CRM, but shared by multiple Business Units who should not share any data (customers, transactional, marketing...).
By default, most CD data (email sent, etc.) belongs to the System Administor who installed the solution.
In our case, we need that data to belong to Business Unit's default teams.
As of now we use plugins to assign such data to the correct BU (for example, Marketing Campaign A belongs to the X Business Unit, so any associated Marketing acitivites: email sent, etc. is assigned to the same owner as the Marketing Campaign).
It would be great if ClickDimensions could handle such requirements natively, in order to better address security requirements of bigger customers.
Could that be considered on the roadmap?
Do not hesite to get in touch with our team in order to better understand our client's requirements and what we did to implement them.