Submit your Product Ideas to the Click Product Management Team below.
These will be reviewed for consideration in a future product release. It is not intended to provide Product Support. If you are having a product issue, please follow regular support procedures.
Thank you for taking the time to submit your thoughts!
Ensuring that our products address the needs of our customers is important to Click. By providing your input, you're helping us ensure that our products are built by Marketers, for Marketers.
Information about the Product Ideas portal can be found in this support article.
To submit ideas related to Click Intelligent Dashboards please go to this link.
Please allow the Service User to be of type non-interactive.
The advice from ClickDimensions is to use a dedicated user for the ClickDimensions Service User. However, this user cannot be of type non-interactive, meaning a full CRM licence must be purchased for this purpose, which cannot always be justified.
Non-interactive users are designed for integrations where the user will only connect to the CRM instance via the api, and not via the user interface. This should be perfect for this use case. It is also free to have up to 5 non-interactive users.