Ideas - ClickDimensions Marketing Automation for D365

Submit your Product Ideas to the ClickDimensions Product Management Team below.

These will be reviewed for consideration in a future product release. It is not intended to provide Product Support. If you are having a product issue, please follow regular support procedures.


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Ensuring that our products address the needs of our customers is important to ClickDimensions. By providing your input, you're helping us ensure that our products are built by Marketers, for Marketers.


Information about the Product Ideas portal can be found in this support article.

To submit ideas related to ClickDimensions Intelligent Dashboards please go to this link.

You need to provide a fix so that marketing lists do not send emails to inactive contacts

A long term solution is needed so that when a contact is added to a marketing list and then later changed to an inactive contact, then the system does not try and send them an email.

To manually check marketing lists & remove contacts every time is not a practical solution. Inactive contacts should not be recognised as active and the system should not attempt to send any communication to them. With many users it is not practical to expect every single person to remember to do this everytime they send an email - it's hard enough for some users to create a marketing list or send an email, additional admin is not ideal.

I am sure I am not the only user who has issues with this and I'm sure we would all like to see a block in place.

Thanks

 

 

 

  • Guest
  • Jul 28 2020
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Email Marketing
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