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Duplicate emails (same contact) but 2 different companies

 Hi.

I learnt that ClickDimensions de-duplicate automatically an e-mail and the e-mail de-duplicate will not appear in Exclude Emails.

Do you have an idea for this case.

We have a same contact X, with the same email address.

X if the CEO of a company A, he is also the CEO of a campany B.

In our email, we will send an email like this;

Hi X, CEO of the company A etc... etc... (with information about the company A)

Hi X, CEO of the comany B etc... (with information about the company B).

As ClickDimensions de-duplicate e-mail, only 1 is send and receive by X with the information on is A or B company.

Is it possible to add a functionnality to accept de-duplicate email ? (by default we can put it on "off").

It will be very helpfull for us, because create another campaign with the de-duplicate contact only take too many times for our customer.

Ylan

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  • Jul 28 2020
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