Ideas - Click Marketing Automation for D365

Currently it is possible that a single contact/lead will be added as a participant into Campaign Automation multiple times. While this may be sometimes a desirable business logic, there are many use cases for Automations that should be one-off, meaning you would never want to send the same message to the recipient twice. Since there isn't detailed data about the participation stored into CRM database, removing the possibility of duplicate entries via custom business logic development on the CRM side is very tricky.

When using Email Sends for bulk delivery of messages, the duplicates in the target groups will be automatically filtered by ClickDimensions. A similar option would be very welcome for Campaign Automation, in where the user could define if a contact/lead should be accepted as a participant into the Automation more than once.